Notification via preferred channel
Voice call, SMS, or email the moment a Statuspage incident is created or a component degrades.
Statuspage.io
Statuspage.io integration
io is the standard tool for communicating service health to customers and stakeholders. When an incident is published or a component status changes, Statuspage sends subscriber notifications. What it does not do is guarantee that your own engineering team is aware and actively responding.
How ITOC360 connects to Statuspage.io
Webhook subscriber integration
Added as a webhook subscriber directly in Statuspage. No changes to existing incident workflow or subscriber configuration.
Impact-based priority mapping
Incident impact maps to priority: minor to MEDIUM, major to HIGH, critical to CRITICAL. Component degradation defaults to MEDIUM.
Automatic resolution
When an incident reaches resolved status or a component returns to operational, ITOC360 closes the corresponding alert automatically.
ITOC360 connects to Statuspage.io as a webhook subscriber. When an incident or component status change is detected, ITOC360 identifies the on-call engineer and reaches them immediately so your team responds faster than your customers escalate.
80% of outages are avoidable. Statuspage.io identifies the issue; ITOC360 ensures a human response matches that detection speed.
Why Statuspage Notifications Are Not Enough for Internal Response
Statuspage is designed for external communication. When your team publishes an incident, the assumption is that engineers are already aware and working the problem. In reality, the order is often reversed: the status page update goes out and the internal engineering response is still being assembled.
ITOC360 inverts the dependency. The moment Statuspage fires the webhook for a new incident or component degradation, ITOC360 actively notifies the on-call engineer. Your internal response is triggered at the same moment your external communication goes out.
Statuspage.io Detection Meeting Active Escalation
Statuspage.io identifies the issue, but passive channels cannot guarantee a human response. ITOC360 bridges that gap, notifying the right expert via their preferred channel and escalating until someone responds.
How it works
Monitoring sources
Alibaba CloudMonitor
Amazon CloudWatch
AppDynamics
Argo CD
AWS Budget
AWS GuardDuty
Azure Activity Logs
Azure Cost Budget
Azure DevOps
Azure Log Alerts
Azure Metric Alerts
Azure Service Health
Checkmk
Cortex
CrowdStrike
Datadog
Dynatrace
Elastic
GitHub
GitLab
Google Cloud Monitoring
Google Security Command Center
Grafana
Grafana Loki
Grafana Mimir
Graylog
InfluxDB
Instana
Jenkins
Jira
Kibana
Linear
ManageEngine OpManager
Microsoft Sentinel
Microsoft Teams
MongoDB Atlas
n8n
Netdata
New Relic
Pingdom
Postman
Prometheus
PRTG Network Monitor
Rollbar
Salesforce
Sentry
ServiceNow
SignalFx
SigNoz
Site24x7
Slack
SolarWinds Orion
StatusCake
Statuspage.io
Terraform Cloud
Twilio
VictoriaMetrics
Zabbix
Zapier
Growing integration library
ITOC360 core
Alert Ingestion & Deduplication
Noise Reduction / Grouping
Routing engine
On-call Schedule
Escalation Policy
Rotations
Notification layer
SMS
Voice Call
E-mail
Responder actions
Acknowledge
Assign
Resolve
Post-incident
Timeline Report
Common questions
How does ITOC360 connect to Statuspage.io?
In your Statuspage.io account, go to Subscribers and switch to the Webhook tab. Click Options, then Add Subscriber, set the type to Webhook, and paste your ITOC360 webhook URL. This subscribes ITOC360 to all incident and component events for that status page.
Which event types trigger alerts in ITOC360?
Incident events at all stages (investigating, identified, monitoring) create alerts. Component status changes (Degraded performance, Partial outage, Major outage, Under maintenance) also create alerts. Both resolve automatically when their respective conditions clear.
Can I route different component alerts to different teams?
Yes. If you manage multiple status pages in Statuspage.io, create a separate ITOC360 source for each page and assign different escalation policies per page.
Does ITOC360 replace the need to configure internal Statuspage subscribers?
No. ITOC360 handles on-call escalation. Statuspage.io subscriber management for customers and external stakeholders remains separate and unchanged.
What postmortem data is available?
ITOC360 records the complete escalation timeline: when Statuspage fired the event, each notification attempt, and when an engineer acknowledged. This complements the Statuspage incident history with internal response metrics.
Connect Statuspage.io and stop missing alerts
Free to start, no card, and no agent to deploy on your monitoring host.