Netdata integration

Engineers miss alarms, disk fills go unaddressed, and services degrade until morning.

ITOC360 connects directly to Netdata via its native webhook notification method. When a health alarm transitions to WARNING or CRITICAL, ITOC360 identifies the current on-call engineer from your schedule and reaches them via their preferred channel. If there is no acknowledgment, escalation begins automatically.

80% of outages are avoidable. Netdata identifies the anomaly; ITOC360 ensures a human response matches that real-time detection speed.

Why Netdata Alerts Go Unanswered After Hours

Netdata is in a class of its own when it comes to real-time metric depth. The per-second granularity, the automatic anomaly detection, the thousands of metrics collected by default — it is an incredibly capable monitoring agent. But all that detection capability only leads to resolution if a human responds.

A Netdata alarm that fires a notification at 2 AM will sit in an inbox until morning. Meanwhile, the disk fills up, the container restart loop continues, or the database runs out of connections. ITOC360 closes that gap. The moment Netdata fires a CRITICAL or WARNING alarm, we find the on-call engineer from your live schedule and reach them directly by phone or SMS. No acknowledgment means automatic escalation — ensuring your real-time monitoring leads to real-time resolution.

Real-Time Monitoring Meeting Active Escalation

Netdata identifies the infrastructure anomaly, but passive notification channels cannot guarantee a human response. ITOC360 bridges that gap, notifying the right expert via their preferred channel and escalating until someone responds.