Notification via preferred channel
On-call engineers receive alerts via Voice Call, SMS, or Email based on their own preferences.
n8n
n8n integration
n8n is an open-source workflow automation platform that connects hundreds of services, APIs, and custom logic into automated pipelines.
How ITOC360 connects to n8n
Simple HTTP Request node setup
No custom code required. Configure a standard POST node in n8n with your ITOC360 webhook URL and token.
Trigger from any n8n event source
Webhooks, schedules, database queries, API responses, and any other n8n trigger can feed into ITOC360 escalations.
Full alert and resolve lifecycle
Send an alert event to open an escalation and a resolve event to close it automatically from within your workflow.
When an n8n workflow detects a critical condition, such as a failed API check, a database threshold breach, or an external service error, that finding needs to reach a human fast. ITOC360 connects to n8n via HTTP Request node, allowing any workflow to trigger an on-call escalation and guarantee that the right engineer is notified through the channel they actually respond to.
n8n enables teams to build custom monitoring and automation logic that goes beyond what standard monitoring tools cover. But when a custom workflow detects a problem, routing that finding into a Slack message or email creates the same passive notification problem: it waits until someone sees it. For business-critical automation failures or custom threshold breaches, passive delivery is not enough.
80% of outages are avoidable. n8n identifies the issue; ITOC360 ensures a human response matches that detection speed.
Why n8n Workflows Need Active Escalation
n8n enables teams to build custom monitoring and automation logic that goes beyond what standard monitoring tools cover. But when a custom workflow detects a problem, routing that finding into a Slack message or email creates the same passive notification problem: it waits until someone sees it. For business-critical automation failures or custom threshold breaches, passive delivery is not enough.
ITOC360 adds active escalation to any n8n workflow. Configure an HTTP Request node to call the ITOC360 API and your workflow instantly triggers an on-call escalation. ITOC360 handles schedule lookup, notification delivery, acknowledgment tracking, and escalation automatically.
n8n Detection Meeting Active Escalation
n8n identifies the issue, but passive channels cannot guarantee a human response. ITOC360 bridges that gap, notifying the right expert via their preferred channel and escalating until someone responds.
How it works
Monitoring sources
Alibaba CloudMonitor
Amazon CloudWatch
AppDynamics
Argo CD
AWS Budget
AWS GuardDuty
Azure Activity Logs
Azure Cost Budget
Azure DevOps
Azure Log Alerts
Azure Metric Alerts
Azure Service Health
Checkmk
Cortex
CrowdStrike
Datadog
Dynatrace
Elastic
GitHub
GitLab
Google Cloud Monitoring
Google Security Command Center
Grafana
Grafana Loki
Grafana Mimir
Graylog
InfluxDB
Instana
Jenkins
Jira
Kibana
Linear
ManageEngine OpManager
Microsoft Sentinel
MongoDB Atlas
n8n
Netdata
New Relic
Pingdom
Postman
Prometheus
PRTG Network Monitor
Rollbar
Salesforce
Sentry
SignalFx
SigNoz
Site24x7
SolarWinds Orion
StatusCake
Statuspage.io
Terraform Cloud
Twilio
VictoriaMetrics
Zabbix
Zapier
Growing integration library
ITOC360 core
Alert Ingestion & Deduplication
Noise Reduction / Grouping
Routing engine
On-call Schedule
Escalation Policy
Rotations
Notification layer
SMS
Voice Call
E-mail
Responder actions
Acknowledge
Assign
Resolve
Post-incident
Timeline Report
Common questions
How does ITOC360 connect to n8n?
Via n8n's built-in HTTP Request node. Configure the node with a POST method to your ITOC360 webhook URL, add your token as the x-itoc360-token header, and send a JSON body. No plugins or additional configuration are required.
What event sources can trigger an ITOC360 escalation from n8n?
Any n8n trigger: scheduled runs, incoming webhooks, database polling, API monitoring, or app-specific triggers from any of the hundreds of services n8n connects to.
How do I resolve an alert from n8n?
Add a second HTTP Request node later in the workflow that sends the same payload with event_type set to "resolve". ITOC360 matches the host, title, and source fields to find and close the active alert automatically.
Can different workflows route to different on-call teams?
Yes. Create separate ITOC360 sources for different workflow categories and assign each source to a different escalation policy and schedule.
Is this suitable for business process alerts, not just infrastructure?
Yes. Because n8n workflows can monitor any data source or business logic condition, ITOC360 can serve as the escalation layer for finance, operations, customer success, or any other team that needs guaranteed response to automated alert conditions.
Connect n8n and stop missing alerts
Free to start, no card, and no agent to deploy on your monitoring host.